I ordered a Space Heater from Wayfair and another Space Heater from another company last month, the couch came within 2 weeks, the Space Heater, still hasn't arrived. I want to thank Wayfair for fulfilling their end of the sale. Service was great, shipping was fast, and delivered with care. I only wish they had the other Space Heater as I'm quite sure I'd be enjoying that as well right now. I at 1st felt Wayfair prices were a bit higher than other retailers, but I'm at the point I'd rather pay the extra just to rest assured that I will receive my order. I will be a returning customer, and want to thank you for the positive experience shopping at Wayfair. You earned my trust and we'll worth every time. Great company and wonderful, products quality products. Fast service and customer service is very helpful. I had one item arrive missing a part. I was told that they could send me a new product or send me the part. I had the missing part within a week. No questions asked. Everything else I ordered came packaged great with no defects and when the large item arrived, the delivery men put it just where I needed it. I would highly recommend this company.